App support
Help with installing, pairing devices, connecting to a mesh, and using SocialMesh day to day.
Support
Support
We provide support for SocialMesh directly. Email us and include your device model and operating system version so we can help quickly.
Contact
hello@gotnull.com
The fastest way to reach support is by email. We aim to respond to enquiries during Australian business hours.
Account & subscription support
Questions about any in-app purchases or subscriptions, including billing handled through the App Store or Google Play.
Privacy requests
Requests to access or delete information associated with your support correspondence, and other privacy enquiries.
Bug reports
Report a problem with your device model, operating system version, and a description of what happened.
TestFlight & beta feedback
Feedback from beta builds distributed through TestFlight or Google Play testing tracks.
Before you contact us
- Note your device model and OS version (for example, iPhone 15, iOS 18).
- Tell us which Meshtastic hardware you are pairing with, if relevant.
- Describe what you expected to happen and what happened instead.
Related
See our Privacy Policy for privacy requests, our Terms of Service for terms of use, and our Security page to report a security issue.